We
all know that good customer service keeps customers coming back. According to a
recent study, 73% of customers will spend more with a business that gives good
customer service*. How can you be sure to get that repeat business from your
customers? Take it one small step at a time. Make an effort to remember repeat
customer’s names, their last order/service or any custom requests. By providing
superior service, you rise above and become preferred over your competition.
What can be better than that?
How do you provide outstanding customer service?
*2011
American Express Global Customer Service barometer
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