Pages

Friday, May 18, 2012

Keep Customers with Superior Service

We all know that good customer service keeps customers coming back. According to a recent study, 73% of customers will spend more with a business that gives good customer service*. How can you be sure to get that repeat business from your customers? Take it one small step at a time. Make an effort to remember repeat customer’s names, their last order/service or any custom requests. By providing superior service, you rise above and become preferred over your competition. What can be better than that?


How do you provide outstanding customer service?




*2011 American Express Global Customer Service barometer

No comments:

Post a Comment